Windows Device Management Could Not Be Enabled (80180014)

Written by John Gruber Published on Feb 25, 2026 Last Updated on Feb 25, 2026

I've spoken in detail about all the Intune enrollment errors I've found, but I haven't discussed one issue I see crop up again and again because the setting isn't intuitive and that's the "Your account was not set up on this device because device management could not be enabled" Error Code: 80180014 which is caused by the Device enrollment restrictions in Microsoft Intune.

This error can happen during a ton of different events within Microsoft 365 device joins:

• Joining a Windows device to Microsoft Intune (enrolling a Windows device into Intune) (Intune error 80180014)
• Registering devices using Windows Autopilot (Autopilot error 80180014)
• Join/enroll a Windows device in Microsoft Entra ID (Microsoft Entra join error 80180014)

Regardless, it's a common Windows MDM enrollment error caused by a misconfiguration in Microsoft Intune. It happens because Device enrollment restrictions are blocking your Windows device from registering/enrolling/joining, which is throwing the "Device enrollment restrictions 80180014".

Essentially, admins enter the wrong build number in the "allow min/max range". A lot of times, admins believe Windows 11's build number is 11.0, but that's incorrect.

How to fix Windows MDM Error Code 80180014

1. Open Intune Admin Center > Devices > Windows > Enrollment > Device Platform Restirictions (https://intune.microsoft.com/#view/Microsoft_Intune_Enrollment/DeviceTypeRestrictions.ReactView)
2. One by one, go through each Policy > Properties > Edit (Platform settings)
3. Check the Allow min/max range.
4. Set the numbers using the data below.

Allow min/max range

This pesky setting isn't very clear. It actually wants the "major.minor.build" number associated with the version of Windows you want. I've seen it multiple times where admins put 11.0, thinking that it will block Windows 10 and only allow Windows 11. Before I give you all the numbers, know that Microsoft didn't always follow the same build number patterns.

If you want to allow Windows 10 and up, I use 10.0.0 as the build number.

Correct build numbers for Windows 10:

Correct build numbers for Windows 11:

In summary, if you want Windows 10 or later use:

• Allow min range: 10.0.0
• Allow max range:

If you want Windows 11 or later, use:

• Allow min range: 10.0.28000
• Allow max range:

If you want Windows 10, only use:

• Allow min range: 10.0.0
• Allow max range: 10.0.27999